Senior Front Desk Receptionist

Smart Quick Lestari · 📍 Dili · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 6.000.000 – Rp 8.000.000 per month
Smart Quick Lestari is seeking a highly skilled and professional Senior Front Desk Receptionist to join our team in Dili. As a Senior Front Desk Receptionist, you will be the first point of contact for our guests and play a crucial role in ensuring their satisfaction and comfort during their stay. We are looking for someone who is friendly, efficient, and has excellent communication skills. If you are passionate about providing exceptional service and have the necessary qualifications, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Greet and welcome guests upon arrival and assist them with check-in/check-out procedures.,Provide information about the hotel facilities, services, and local attractions.,Handle guest inquiries and complaints in a professional and courteous manner.,Maintain accurate and up-to-date guest records and reservations.,Coordinate with other departments to ensure smooth guest experiences.,Assist with front desk operations, including cash handling and billing.,Promote the hotel's services and amenities to guests.,Ensure the front desk area is clean and well-organized at all times.

🎓 Kualifikasi & Syarat

Minimum of 2 years of experience in front desk receptionist roles.,Proven track record of providing excellent customer service.,Strong communication and interpersonal skills.,Proficiency in English and local language (Tetum).,Familiarity with hotel management systems and software.,Ability to work well under pressure and meet deadlines.,Good organizational and multitasking skills.,Valid ID and work permit for Dili.

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingTime managementTeamworkLanguage skills (English and Tetum)
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