Credit Retention Officer - Join Our Team in Buol, Sulawesi Tengah

PT Mitra Solusi Lelang is seeking a dedicated Credit Retention Officer to join our team in Buol, Sulawesi Tengah. This is an exciting opportunity to be part of a growing financial services company that is committed to excellence and innovation. In this role, you will play a crucial part in our credit retention strategies, helping us maintain strong customer relationships and ensure the sustainability of our business.

As a Credit Retention Officer at PT Mitra Solusi Lelang, you will work closely with our customers to understand their financial needs and provide tailored solutions. You will use tools like SAP and Excel to analyze customer data, identify potential issues, and develop strategies to improve credit retention. This role offers a dynamic and challenging environment where your contributions will directly impact our business growth.

📋 Tanggung Jawab Pekerjaan

• Analyze customer credit data using SAP and Excel to identify trends and potential issues.
• Develop and implement strategies to improve credit retention and customer satisfaction.
• Monitor customer accounts and provide regular updates to the credit team.
• Collaborate with the sales and marketing teams to ensure effective communication and follow-up with customers.
• Conduct regular reviews of customer creditworthiness and provide recommendations for credit approvals or adjustments.
• Prepare and present reports on credit retention metrics and trends to senior management.
• Provide training and support to other team members on credit retention best practices.
• Stay updated with industry trends and regulatory requirements to ensure compliance and continuous improvement.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Minimum of 2 years of experience in credit retention or a similar role in the financial services industry.
• Strong analytical and problem-solving skills with proficiency in using SAP and Excel.
• Excellent communication and interpersonal skills to build and maintain strong customer relationships.
• Knowledge of credit risk management and regulatory requirements is a plus.
• Ability to work independently and as part of a team in a fast-paced environment.
• Certification in credit risk management or a related field is a plus.
• Fluency in both English and Indonesian is required.

🛠️ Keahlian

Lowongan Terkait